Frequently Asked Questions
How do I track my order?
Once your order is placed, you can track its status anytime from My Orders in your account menu. You'll see updates as your order moves through processing, shipping, and delivery.
What payment methods do you accept?
We accept Cash on Delivery (COD) as well as online payments via Razorpay, which supports credit/debit cards, UPI, and net banking.
What is your return policy?
If you're not satisfied with your order, please contact our support team within 7 days of delivery. Products must be unused and in their original packaging to be eligible for a return.
How long does delivery take?
Most orders are delivered within 3-7 business days, depending on your location. You'll receive updates by email as your order is processed and shipped.
Can I cancel my order after placing it?
Orders can be cancelled from the admin side while they are still pending or processing. Please contact us as soon as possible if you'd like to cancel an order.
Do you ship to my location?
We currently ship across India. Shipping charges, if any, are shown at checkout before you place your order.
How can I write a product review?
Once your order has been delivered, you can leave a review from the product page or from My Reviews in your account menu. Reviews are moderated before they appear publicly.
How do I contact customer support?
You can reach us anytime through our Contact Us page, and we'll get back to you as soon as possible.