Privacy Policy

Last updated: July 12, 2026

This Privacy Policy explains how Sample E-Commerse ("we", "us", "our") collects, uses, and protects your personal information when you use our website and services.

1. Information We Collect

• Account information: name, email address, phone number, and password when you register.
• Order information: shipping and billing addresses, order history, and items purchased.
• Payment information: processed securely by our payment partner, Razorpay. We do not store your full card or bank account details on our servers.
• Usage information: pages visited, products viewed, and general browsing activity, used to improve your shopping experience.

2. How We Use Your Information

• To process and fulfil your orders, including shipping and delivery
• To communicate with you about your orders, account, and customer support requests
• To send order confirmations, shipping updates, and (if you opt in) promotional communications
• To improve our website, products, and services
• To detect and prevent fraud or misuse of our platform

3. Sharing Your Information

We do not sell your personal information. We share your information only with trusted third parties as necessary to operate our business, including:

• Payment processors (such as Razorpay) to complete transactions
• Shipping and logistics partners to deliver your orders
• Email service providers to send transactional and account-related emails

We may also disclose information if required to do so by law or in response to valid legal requests.

4. Cookies

We use cookies and similar technologies to keep you signed in, remember items in your cart and wishlist, and understand how our website is used. You can control cookies through your browser settings, though disabling them may affect certain site features.

5. Data Security

We take reasonable technical and organizational measures to protect your personal information from unauthorized access, alteration, or disclosure. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

6. Data Retention

We retain your personal information for as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements.

7. Your Rights

You may access, update, or correct your account information at any time from your profile. You may also request deletion of your account by contacting our support team, subject to any records we're required to retain for legal or accounting purposes.

8. Children's Privacy

Our website is not intended for children under the age of 18. We do not knowingly collect personal information from children.

9. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices. We encourage you to review this page periodically.

10. Contact Us

If you have any questions about this Privacy Policy or how we handle your personal information, please reach out through our Contact Us page.